For over twenty-five years, author Mary Greenwood has worked in careers that required expert negotiation. After becoming a professional union negotiator, she began to notice a specific set of rules people use to settle disputes. Greenwood compiles many of these rules in How to Negotiate Like a Pro: 41 Rules for Resolving Disputes, an easy-to-understand guide to negotiating any type of situation. Among these rules you will find the following:Focus on the goal and resist being distracted by emotionsRequest ground rulesAvoid negotiating against yourselfDo your researchKnow when to walk awayGreenwood lists each rule and subsequently offers a concise explanation on how and when to use it in your negotiations. She explains the emotional frame of mind you need for negotiations and reveals the preparations, strategies, and tactics required to close the deal. Telephone and on-line negotiations are also discussed.Whether you're involved in a professional dispute with another business associate, your boss, or even an online seller, How to Negotiate Like a Pro will put you ahead of the game!
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Mary Greenwood has a BA in English from NewSchool University and an MA in English from theUniversity of Southern California. She earned a lawdegree from California Western School of Law and anLL.M. in labor law from George Washington School ofLaw. Greenwood lives in Miami Beach, Florida.
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