Stop Paddling & Start Rocking the Boat: BUSINESS LESSONS FROM THE SCHOOL OF HARD KNOCKS - Couverture souple

Pritchett, Louis

 
9780595445011: Stop Paddling & Start Rocking the Boat: BUSINESS LESSONS FROM THE SCHOOL OF HARD KNOCKS
Couverture souple
ISBN 10 : 0595445012 ISBN 13 : 9780595445011
Editeur : iUniverse, 2007

Synopsis

In 1987, Lou Pritchett, the vice president of sales at Procter & Gamble, had a radical idea. He phoned Sam Walton and invited the visionary chairman of Wal-Mart on a two-day canoe trip. There on the South Fork River in Arkansas, Lou made Sam and offer no profit-minded person could refuse: the chance to forge a partnership between the two colossal firms.This now legendary trip marks the culmination of a lifetime devoted to building customer relationships. Sam wrote Lou, "Thank you for what you have personally done to bring our two companies together and develop a relationship that I think will be outstanding and beneficial to both of us for a long time to come. You are a real friend."

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Présentation de l'éditeur

In 1987, Lou Pritchett, the vice president of sales at Procter & Gamble, had a radical idea. He phoned Sam Walton and invited the visionary chairman of Wal-Mart on a two-day canoe trip. There on the South Fork River in Arkansas, Lou made Sam and offer no profit-minded person could refuse: the chance to forge a partnership between the two colossal firms.This now legendary trip marks the culmination of a lifetime devoted to building customer relationships. Sam wrote Lou, "Thank you for what you have personally done to bring our two companies together and develop a relationship that I think will be outstanding and beneficial to both of us for a long time to come. You are a real friend."

Biographie de l'auteur

Lou Pritchett?s BeliefsWinning companies can create and sustain genuine love affairs with suppliers, customers, and employees.The object of customer/supplier partnering is to form and maintain a mutually productive relationship in which the needs of both parties are met.Leading companies make room for dreamers and poets because an idea is a thousand times more powerful than a fact.Only when trust and cooperation replace doubt and confrontation can costs be reduced throughout the total system.Top-performing companies choose first to understand, then to meet, and then to exceed customer expectations.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
iUniverse
Date d'édition
2007
Langue
anglais
ISBN 10 
0595445012
ISBN 13 
9780595445011
Reliure
Broché
Nombre de pages
290
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

Friedensallee 273
Hamburg
22763
Allemagne

Autres éditions populaires du même titre

9780887307317: Stop Paddling & Start Rocking the Boat: Business Lessons from the School of Hard Knocks

Edition présentée

ISBN 10 :  0887307310 ISBN 13 :  9780887307317
Editeur : Harpercollins, 1995
Couverture rigide