The purpose of this descriptive qualitative research study was to identify change management strategies and techniques used by leaders in the U.S. metal building industry. The research used the Delphi technique to gather data from a panel of senior industry leaders. This study potentially represents the first such study ever to be conducted about the U.S. metal building industry. Because of this, the study provides significant opportunity for learning and growth based not only on present interpretation of the data but also on future interpretation of the data. The study represents a benchmark for existing and future leaders in the U.S. metal building industry to gauge their change knowledge and policies. The data support a model containing specific suggestions for leaders: (a) identify change forces that exist in the environment; (b) establish the capabilities to distinguish between internal and external change forces; (c) develop strategies to manage the change forces; and (d) use the change forces to create a sustainable competitive advantage. The study provides a long-term framework that leaders in any industry may use to establish, enhance, or guide their ability to lead change.
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George W. Rideout, D.B.A. is a principal for Evolution Strategists LLC and executive director of the Change Leadership Intelligence (CLQ) Institute. He holds an MBA and numerous professional certifications, including the certified six sigma black belt (CSSBB), and the FCIB international certified credit executive (ICCE). George is a published author and frequent speaker, with more than 16 years’ experience in sales and management. His research interests include change leadership, decision-making, leadership studies, multiple intelligences, and systems theories.
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