Handbook of Public Services Management - Couverture rigide

Couverture rigide

ISBN 10 : 063116961X ISBN 13 : 9780631169611

Editeur : Blackwell Publishers, 1992

Synopsis

Public service managers are increasingly being expected to account for their activities and those of their organizations, in terms of measurable results. This book covers all the key issues currently affecting public service management. It is organized in a practical way to help readers approach strategic issues such as: managing relationships with the external environment, including regulatory and financial bodies and coping with the issues of privatization and competitive tendering; evaluation of the performance of public services and distinguishing criteria for doing so; developing staff and controlling professionally qualified staff and allocating and accounting for the use of resources, including information technology.

A propos du livre

Quatrième de couverture

Highly successful in hardback and now available in paperback, the Handbook of Public Services Management brings together twenty leading contributors to cover all the key issues affecting public services management. It is organized in a practical way to help students and professionals approach strategic issues such as:

∗ Managing relationships with the external environment, including regulatory and financial bodies and coping with the issues of privatization and competitive tendering.

∗ Evaluating the performance of public services and distinguishing criteria for doing so.

∗ Developing staff and controling professionally qualified staff.

∗ Allocating and accounting for the use of resources, including information technology.

Biographie de l'auteur

Christopher Pollitt has worked as a Whitehall civil servant, an academic and a consultant to many public service organizations. He is currently Professor of Government at Brunel University and Director of the Centre for Evaluation of Public Policy and Practice (CEPP).

Stephen Harrison has had a varied management career in the public and private sectors. Since 1978 he has taught at the University of Leeds′ Nuffield Institute for Health, specializing in the politics of health and social services at both governmental and organizational levels.

Détails de l'édition

• Éditeur: Blackwell Publishers
• Date d'édition: 1992
• Langue: anglais
• ISBN 10: 063116961X
• ISBN 13: 9780631169611
• Reliure: Relié
• Nombre de pages: 384
• Éditeur: Pollitt Christopher, Harrison Stephen
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible