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Managing Business Improvement and Quality: Implementing Key Tools and Techniques - Couverture souple

Dale, Barrie; McQuater, Ruth

 
9780631207887: Managing Business Improvement and Quality: Implementing Key Tools and Techniques

Synopsis

Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.

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À propos de l'auteur

Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester.

Ruth McQuarter is a Research Associate and Honorary Lecturer at the Manchester School of Management.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.