Beyond Reason: Using Emotions As You Negotiate - Couverture rigide

Fisher, Roger; Shapiro, Dan

 
9780670034505: Beyond Reason: Using Emotions As You Negotiate

Synopsis

Co-authored by the writer of Getting to Yes and a Harvard psychologist, a guide to understanding how emotions can be used as a tool during a negotiating process explains how readers can interact more productively by getting in touch with feelings and by setting a positive tone. 150,000 first printing.

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