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9780672335389: Microsoft Dynamics CRM 5 Unleashed

Synopsis

Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft's new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft's new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition's extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Microsoft® Dynamics CRM 2011 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing the newest version of Dynamics CRM. Authored by three leading Microsoft Dynamics implementers, it illuminates new opportunities to deploy CRM as a hosted service (SaaS), integrate with Azure cloud services, and extend CRM through Microsoft's new online service marketplace. The authors systematically explain how Dynamics CRM 2011 works, illuminating why it works that way, and how to drive maximum business value from it. Drawing on insider knowledge of Microsoft's new product, they present clear examples, proven best practices, and pitfalls to avoid in using every significant Dynamics CRM capability. Their far-reaching coverage ranges from Dynamics CRM's sales, marketing, and customer service features to its automated workflows; Outlook and Office integration to reporting and security. This edition's extensive new coverage includes new chapters on Mobility, the Outlook Client, and Office 2010 integration, as well as greatly expanded coverage of CRM Online. It also contains new or expanded discussions of data visualization, SharePoint Foundation integration, user interface changes, inbuild charts, dashboards, IM and SMS communication support, auditing, no-code workflows, connections, queues, the new WCF-based programming model, UI scripting, and security.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

  • ÉditeurSams Publishing
  • Date d'édition2011
  • ISBN 10 0672335387
  • ISBN 13 9780672335389
  • ReliureBroché
  • Langueanglais
  • Nombre de pages1008
  • Coordonnées du fabricantnon disponible

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9788131775226: Microsoft Dynamics CRM 2011 Unleashed

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ISBN 10 :  8131775224 ISBN 13 :  9788131775226
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Wolenik, Marc J., Sinay, Damian, Bhaiya, Rajya Vardhan
Edité par Pearson Education, Limited, 2011
ISBN 10 : 0672335387 ISBN 13 : 9780672335389
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Marc Wolenik; Damian Sinay; Rajya Bhaiya
Edité par Sams, 2011
ISBN 10 : 0672335387 ISBN 13 : 9780672335389
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Wolenik, Marc, Sinay, Damian, Bhaiya, Rajya
Edité par Sams, 2011
ISBN 10 : 0672335387 ISBN 13 : 9780672335389
Ancien ou d'occasion Paperback

Vendeur : dsmbooks, Liverpool, Royaume-Uni

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