Articles liés à What To Say: And What Not To Say When...

What To Say: And What Not To Say When... - Couverture souple

Crawford Ph.D., Bill

 
9780692193136: What To Say: And What Not To Say When...
Couverture souple
ISBN 10 : 0692193138 ISBN 13 : 9780692193136
Editeur : Florence Publishing, 2018

Synopsis

Have you ever tried to communicate important information to someone, only to have them become defensive, or argumentative? This can be a big problem, because often the conversation turns into a debate, with the other person either shutting down or defending the very behavior you want them to change! In “What To Say,” psychologist, Dr. Bill Crawford goes way beyond “good communication skills” & uses the latest brain science to show readers what is really happening when others are being resistant, and why trying to explain things to them rationally or defending your position doesn’t work! He then gives specific examples of “what to say” (and what not to say) to ensure that those you are wanting to engage shift from the resistant brain to the receptive brain so that they can truly hear and understand what you are wanting them to know.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Florence Publishing
Date d'édition
2018
Langue
anglais
ISBN 10 
0692193138
ISBN 13 
9780692193136
Reliure
Broché
Nombre de pages
198
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
L-1855
Luxembourg