Foundation of IT Operations Management: Event Monitoring and Controls - Couverture souple

Verma, Mr. Prafull; Kumar, Mr. Kalyan

 
9780692205709: Foundation of IT Operations Management: Event Monitoring and Controls
Couverture souple
ISBN 10 : 0692205705 ISBN 13 : 9780692205709
Editeur : Foundation Of IT Operation, 2014

Synopsis

In IT operations, event monitoring and control - where you continuously monitor the health of IT infrastructure and take proactive measures to prevent the interruptions in IT services- is dominated by tools and technology but there is a meticulous process behind it. This book tries to demystify the underlying process for this kind of operation management. There are lot many books on service management but those books do not cover this subject adequately and leave this area to be addressed by tools and technology. Tools vendor on the other hand, focus on the tool part, leaving the process aspect to the service management professionals. This book fills in the void and connects both, the process and the tools to provide a holistic view. The book takes an educative tone and written primarily for IT generalist and not for the tool experts, although it would give a new perspective to tool experts also.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

In IT operations, event monitoring and control - where you continuously monitor the health of IT infrastructure and take proactive measures to prevent the interruptions in IT services- is dominated by tools and technology but there is a meticulous process behind it. This book tries to demystify the underlying process for this kind of operation management. There are lot many books on service management but those books do not cover this subject adequately and leave this area to be addressed by tools and technology. Tools vendor on the other hand, focus on the tool part, leaving the process aspect to the service management professionals. This book fills in the void and connects both, the process and the tools to provide a holistic view. The book takes an educative tone and written primarily for IT generalist and not for the tool experts, although it would give a new perspective to tool experts also.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Foundation Of IT Operation
Date d'édition
2014
Langue
anglais
ISBN 10 
0692205705
ISBN 13 
9780692205709
Reliure
Broché
Nombre de pages
138
Coordonnées du fabricant
non disponible
Personne responsable
non disponible