Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach™ provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people. This book also introduces Game Changing Conversations, the 8-step process that prepares you for any difficult or high stakes conversation. Included in the book is a worksheet for your personal use.
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Alexandra Ross and Diane Brennan coach women in leadership, executives and teams in industries such as aerospace, government, engineering, healthcare and academics. They have over twenty thousand client coaching hours Both Alexandra and Diane are Master Certified Coaches credentialed by the International Coach Federation.
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