Want to resolve conflict in every aspect of your life? Now you can, in just five steps. After 40 years of working with individuals, community benefit, and not-for-profit groups across the country, Dr. Jacqueline L. Ryle is sharing the approach she uses and teaches.
You’ll learn how to use the Five Steps of the Interest-Based Approach to conflict resolution. You’ll be able to reframe your statements to communicate in the Interest-Based way. Never again will you fear or hide from conflict. This empowering book will even show you how conflict can be used as a positive force.
“Jackie’s book is a valuable resource in understanding and learning the art of Interest-Based communication. It is a must-have for anyone who wants to be more successful at resolving conflict by replacing strategy and tactics with process and collaboration.” —Mari Henson, Director, Alternative Dispute Resolution Department, Fresno County Superior Court
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Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Etat : Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 56543598-75
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