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Perfect Communications: All You Need to Get it Right First Time - Couverture souple

Leigh, Andrew; Maynard, Michael

 
9780712656023: Perfect Communications: All You Need to Get it Right First Time

Synopsis

This volume pilots the reader through the dos and don'ts, and provides all the information necessary to ensure that communication will be perfect whatever the subject and whoever one is communicating with. The subjects covered are under the headings of impact, spoken communication, group communication, honesty, feedback, building relationships, telephone and written communication, creativity, practice and conflict resolution.

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