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Microsoft Dynamics CRM 2011 Step by Step - Couverture souple

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Snyder, Mike

 
9780735648906: Microsoft Dynamics CRM 2011 Step by Step
Couverture souple
ISBN 10 : 0735648905 ISBN 13 : 9780735648906
Editeur : Microsoft Press, 2011

Synopsis

The smart way to learn Microsoft Dynamics CRM 2011—one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Brendan Landers is a consulting director at Sonoma Partners, overseeing all of the company’s Microsoft Dynamics CRM consulting projects. He has led numerous Microsoft Dynamics CRM implementation projects for companies in the following industries: professional and financial services, education, healthcare, hospitality, and others. Prior to joining Sonoma Partners, Brendan worked at Information Resources, Inc. as a Director, Quality Assurance and Delivery, where he led several data quality and business intelligence initiatives. He holds a bachelor’s degree in management information systems from the University of Iowa.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Microsoft Press
Date d'édition
2011
Langue
anglais
ISBN 10 
0735648905
ISBN 13 
9780735648906
Reliure
Broché
Nombre de pages
444
Coordonnées du fabricant
non disponible
Personne responsable
non disponible