The Power of Positive Confrontation - Couverture souple

Pachter, Barbara

 
9780738217598: The Power of Positive Confrontation
Couverture souple
ISBN 10 : 073821759X ISBN 13 : 9780738217598
Editeur : Da Capo Lifelong Books, 2014

Synopsis

When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behaviour that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation .This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online. The Power of Positive Confrontation reveals: The consequences of not confronting or of confronting negativelyHow to accurately assess what is bothering you and whyThree essential steps of polite and powerful confrontationVital verbal and nonverbal skills that make or break communication, including common language pitfallsStrategies for assertive communication, whether face to face, in writing, by phone, or online

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À propos de l'auteur

Barbara Pachter is an internationally renowned business etiquette and communications speaker and coach, and adjunct faculty in the School of Business at Rutgers University. She has delivered over 2,100 seminars throughout the world. The author of ten books, including The Essentials of Business Etiquette and New Rules @ Work, Barbara Pachter lives in Cherry Hill, New Jersey.pachter.com@barbarapachterSusan Magee is an assistant professor of communications and the author of several nonfiction books. She lives in Philadelphia.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Da Capo Lifelong Books
Date d'édition
2014
Langue
anglais
ISBN 10 
073821759X
ISBN 13 
9780738217598
Reliure
Broché
Numéro d'édition
2
Nombre de pages
271
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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