Do you think relationally? Relationships that work lie at the heart of every succesful organisation. Systems, processes, culture: none of these is more important than good relationships in fulfilling a company's or an organisation's goals. And relationships are not unchangeable: they can be improved. Distilling twenty of years experience and research, Michael Schluter and David john Lee show that relational thinking works - for managers and executives in every sector. Packed with telling case histories, practical examples and clear guidance, their straighforward approach shows how managers at any level in any organisation can make a real diffrence to performance by thinking relationally.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Michael Schluter is founder of the Relationships Foundation, based in Cambridge, England.
David John Lee studied at Oxford and is the author of a number of books.He now works in media and leadership training.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Paperback. Etat : New. This inspiring new approach is based on extensive research by an expert on relationships and supported by a wealth of statistics and case studies.Relationships are at the heart of all that we do and achieve, indeed our very identity. When relationships are neglected in a business context, the authors argue, they lead to poor health, ineffective management and low output at work.The authors focus on 5 key components of successful relationships and how these can be achieved: - Encounter (personal rather than impersonal contact is best)- Storyline (strength of the relationship over time)- Knowledge (how deeply is information shared?)- Fairness (equal treatment and mutual respect)- Alignment (sharing values, objectives and purpose). N° de réf. du vendeur LU-9780745953687
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