Présentation de l'éditeur
Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces.
Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are:
The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case.
Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.
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TOTAL QUALITY MANAGEMENT
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Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780749413460
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Total Quality Management: Text, Cases and Readings
Edité par
Kogan Page, 1994
ISBN 10 : 0749413468
ISBN 13 : 9780749413460
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TOTAL QUALITY MANAGEMENT
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Kogan Page, 1994
ISBN 10 : 0749413468
ISBN 13 : 9780749413460
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TOTAL QUALITY MANAGEMENT: Text, Cases and Readings
Edité par
Kogan Page, 1994
ISBN 10 : 0749413468
ISBN 13 : 9780749413460
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Couverture souple
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