Synopsis
The second volume of this guidebook set introduces several additional tools used by individuals and teams during quality improvement efforts. Each tool is explained in simple, easy-to-understand terms. In addition, a variety of practical examples are provided which will help you to immediately apply each tool back on the job.
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Biographie de l'auteur
RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald′s. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California. MATTHEW E. NIEDZWIECKI, manager of Quality Management at Children′s Hospital Los Angeles, is an experienced training and organization development practitioner. His extensive background and areas of expertise include total quality management, training design, process analysis, and data interpretation.
Présentation de l'éditeur
These two volumes offer a commonsense approach to creating and sustaining quality–improvement efforts. Your process improvement, problem–solving teams and self–managed work teams will function better with the tools and techniques presented in this book.
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Continuous Improvement Tools: Tools to Assist Analysis and Interpretation v. 2 (Richard Chang Collection: Quality Improvement)
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. Continuous Improvement Tools: Tools to Assist Analysis and Interpretation v. 2 (Richard Chang Collection: Quality Improvement) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780749416508
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Continuous Improvement Tools: Tools to Assist Analysis and Interpretation v. 2 (Richard Chang Collection: Quality Improvement)
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780749416508
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EUR 5,11
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Continuous Improvement Tools: Tools to Assist Analysis and Interpretation v. 2 (Richard Chang Collection: Quality Improvement)
Edité par
Kogan Page, 1995
ISBN 10 : 0749416505
ISBN 13 : 9780749416508
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Vendeur : medimops, Berlin, Allemagne
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Etat : very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. N° de réf. du vendeur M00749416505-V
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