The Quality Improvement Handbook: Team Guide to Tools and Techniques - Couverture rigide

Swanson, Roger

Couverture rigide

ISBN 10 : 0749417048 ISBN 13 : 9780749417048

Editeur : Kogan Page Ltd, 1995

Synopsis

This text introduces a quality improvement model designed to provide managers with sound methods for process improvement or re-engineering opportunities. Chapters describe each technique in detail, including its utilization and typical applications.

A propos du livre

Présentation de l'éditeur

This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams.
The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.

Détails de l'édition

• Éditeur: Kogan Page Ltd
• Date d'édition: 1995
• Langue: anglais
• ISBN 10: 0749417048
• ISBN 13: 9780749417048
• Reliure: Relié
• Numéro d'édition: 1
• Nombre de pages: 200
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible