Process Reengineering in Action - Couverture souple

Chang, Richard Y.

Couverture souple

ISBN 10 : 0749418311 ISBN 13 : 9780749418311

Editeur : Kogan Page Ltd, 1995

Synopsis

This text gives practical advice on one of the key management topics of the 1990s. It shows how process re-engineering results from innovating and changing - innovating the way work is done and changing the way people work together to get it done. Using a straight-forward step-by-step approach, this guide contains checklists, informative illustrations and detailed action plans. Designed for any manager wanting to bring about change, this book comes complete with reproducible forms and worksheets, and includes details on evaluating the costs, and benefits, of re-engineering.

A propos du livre

Biographie de l'auteur

RICHARD CHANG is president and CEO of Richard Chang Associates, Inc., a consulting and publishing firm whose clients include Toshiba, Marriot, Citibank, Fidelity Investments, Nabisco, and McDonald′s. He currently serves as chair of the board for the American Society for Training and Development. He lives near Irvine, California.

Présentation de l'éditeur

A must–read if you are involved with a reengineering effort or are considering one. This guidebook′s practical and applicable approach makes it the perfect hands–on tool as you redesign and re–create your targeted processes.

Détails de l'édition

• Éditeur: Kogan Page Ltd
• Date d'édition: 1995
• Langue: anglais
• ISBN 10: 0749418311
• ISBN 13: 9780749418311
• Reliure: Broché
• Nombre de pages: 128
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible