This work offers advice on how to tackle 101 difficult business, and other telephone conversations. Topics covered include: speaking to customers; dealing with authority; talking to employees; controlling personal calls; and coping with miscellaneous calls.
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Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Paperback. Etat : Very Good. MAKE THAT CALL: Winning Tactics for 101 Difficult Telephone Conversations This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . N° de réf. du vendeur 7719-9780749419110
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Vendeur : Bahamut Media, Reading, Royaume-Uni
Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. N° de réf. du vendeur 6545-9780749419110
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Paperback. Etat : Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. N° de réf. du vendeur CHL9687243
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Vendeur : The Guru Bookshop, Hereford, Royaume-Uni
Paperback. Etat : Fine. FAST Despatch by First Class Royal Mail. N° de réf. du vendeur mon0000063294
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