Risk Issues and Crisis Management: A Casebook of Best Practice - Couverture souple

Regester, Michael; Larkin, Judy

 
9780749423933: Risk Issues and Crisis Management: A Casebook of Best Practice

Synopsis

In today's complex environment, organizations have to understand and respond to rapidly-shifting public values, rising expectations, demands for public consultation and an increasingly intrusive news media. This is particularly crucial when things go wrong. This manual aims to show how issues and crises can be handled effectively, with the minimum of damage. It includes examples, case studies and models to show how complex crises have been handled in practice.

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