Key Marketing Skills: A Complete Action Kit of Strategies, Tools & Techniques for Marketing Success

Cheverton, Peter

 
9780749433550: Key Marketing Skills: A Complete Action Kit of Strategies, Tools & Techniques for Marketing Success

Synopsis

This work contains information, advice and guidance on the marketing issues of the moment, including key account management, CRM, and the impact on marketing of the e-revolution. The book and free CD ROM provide an "action kit" for application to any business circumstance, whether it is in a consumer, business to business, industrial or service environment. Using live examples of good and bad marketing practice to provide insights and warnings, the book covers: how to conduct a market audit; developing a marketing strategy; writing a marketing plan; segmenting your market; marketing and the e-revolution; strategies in the marketing mix; customer relationship marketing; delivering value. The free CD ROM offers a ready to use Directional Policy Matrix (DPM), the INSIGHT Marketing Planning template, interactive exercises, case studies and a presentation pack of tools and models.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Peter Cheverton is a Director of INSIGHT Marketing and People, an international training and consultancy firm specializing in marketing and key account management, with clients in fmcg, financial services, pharmaceuticals, speciality chemicals and IT. He is also the author of Key Account Management, published by Kogan Page

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.