How People Tick: A Guide to Difficult People And How to Handle Them - Couverture souple

Leibling, Mike

Couverture souple

ISBN 10 : 0749443626 ISBN 13 : 9780749443627

Editeur : Kogan Page Ltd, 2005

Synopsis

When dealing with difficult people, it is often just one aspect of their behaviour that is particularly challenging. But that single characteristic can be very problematic! How People Tick is a practical guide to every type of difficult person and how best to handle them. Each situation is described, how it happens is analysed, and then strategies for dealing with the problem successfully are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again. Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is for anyone who finds people bewildering or just plain difficult, and yet still wants to understand them, work with them and live with them.

A propos du livre

À propos de l?auteur

Mike Leibling is a strategist - for organisations and individuals - who coaches, mentors and writes. In 1995 he founded Strategy Strategy™ which aims to help people and organisations to move on in difficult situations, or preferably avoid them in the first place. Prior to this he was at Saatchi & Saatchi, ultimately as International Strategic Planning Director. Learn more from his website www.StrategyStrategy.com.

Détails de l'édition

• Éditeur: Kogan Page Ltd
• Date d'édition: 2005
• Langue: anglais
• ISBN 10: 0749443626
• ISBN 13: 9780749443627
• Reliure: Broché
• Nombre de pages: 192
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible