Improving Employee Performance Through Workplace Coaching: A Practical Guide to Performance Management - Couverture souple

CARTER, Earl

Couverture souple

ISBN 10 : 0749444649 ISBN 13 : 9780749444648

Editeur : Kogan Page, 2005

Synopsis

This book is designed to transform line managers from performance 'supervisors' into performance 'coaches'. Improving Employee Performance argues that getting rid of people for under-performance is expensive, time-consuming and bad for workplace morale. It presents a performance management system, built around a coaching model, which prevents this situation from arising. Readers are provided with the tools for implementing a performance management system which includes developing a code of conduct, setting the scene for workplace coaching, describing how a manager can operate on the job, conducting formal reviews, how to prepare managers so they are able to coach competently and what actions to take when an employee does not respond to workplace coaching. . Written in a clear and accessible style Improving Employee Performance provides guidance for both senior managers and the new performance 'coaches' - line managers.

A propos du livre

À propos des auteurs

Earl Carter runs his own consultancy business advising organizations on managing performance, workplace assessment, learning and development. He is co-author of a number of books on training, coaching and mentoring.

Frank McMahon is a management consultant specializing in performance improvement processes. He is also the author of several books on measuring performance and employee relations.

Détails de l'édition

• Éditeur: Kogan Page
• Date d'édition: 2005
• Langue: anglais
• ISBN 10: 0749444649
• ISBN 13: 9780749444648
• Reliure: Broché
• Nombre de pages: 192
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible