What teachers, police, City 'high flyers' along with the majority of the workforce have in common is that their performance is increasingly being managed, monitored and measured. This is for a number of reasons. Within the public sector, the 'Modernising Government' agenda has raised the emphasis on outcomes and measures of success. Within the private sector concern with 'shareholder value' has put pressure on organisations to predict and deliver business improvements. Managing and Measuring Performance examines how attitudes have changed and how performance management approaches have in turn evolved both in terms of sophistication and their degree of integration with people management practice. Looking at the principles and practice of performance management the authors describe the 'typical' performance management cycle, include results of their empirical work and surveys and include numerous case studies in this essential guide to contemporary performance management practice.
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Elizabeth Houldsworth is an associate professor of Leadership, Organisations and Behaviour at Henley Business School. She is based in Oxfordshire, UK.
Dilum Jirasinghe is a managing consultant with Hay Group (UK). Before joining Hay she worked in a variety of roles within Corporate Human Resources at Tesco, working in areas of management development, selection and recruitment and staff research.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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