The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for all Secretaries, PAs, Office Managers and Executive Assistants - Couverture souple

FRANCE, Sue

Couverture souple

ISBN 10 : 0749453451 ISBN 13 : 9780749453459

Editeur : Kogan Page, 2009

Synopsis

The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all management assistants, PAs, secretaries and executive assistants. Written by a former Times Crème PA of the Year, it deals with every aspect of these vital administrative roles and the necessary skills, including: relationship management, communication and confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization. The Definitive Personal Assistant and Secretarial Handbook is set to become a bible for all assistants world wide. Comprehensive and accessible, it will help you to maintain a professional image and achieve resounding success. To access all additional resources for this book, visit http://www.koganpage.com/resources/pash

A propos du livre

À propos de l?auteur

Sue France has over 30 years' experience as a secretary and Executive Assistant. She was previously the Emeritus UK Chairman for International Management Assistants organisation and was awarded the prestigious award of The Times Crème PA/DHL PA of the Year 2006. Sue presents at PA conferences throughout the world and is also involved in training and coaching PAs and secretaries. She is based in Cheshire, UK.

Détails de l'édition

• Éditeur: Kogan Page
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 0749453451
• ISBN 13: 9780749453459
• Reliure: Broché
• Nombre de pages: 256
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible