Armstrong's Handbook of Management and Leadership: A Guide to Managing For Results - Couverture souple

Armstrong, Michael; Stephens, Tina

Couverture souple

ISBN 10 : 0749454172 ISBN 13 : 9780749454173

Editeur : Kogan Page Ltd, 2009

Synopsis

Armstrong's Handbook of Management and Leadership provides guidance on the processes of management and leadership with particular reference to what managers and aspiring managers need to know and do to make a difference. As well as presenting the key skills required for effective management it also deals with three important areas of management: change management, continuous improvement and the achievement of high levels of customer service.

The book is aligned to the Managing for Results module which is part of the Chartered Institute of Personnel and Development's Leadership and Management Standards. This new edition has been updated to bring it inline with changes made to this module, as well as updates to reflect new thinking and ideas in this area. The text also serves as an ideal resource for those studying introductory management modules on business and HR programmes. The book is accompanied by additional online material for use by instructors as well as an exhaustive set of questions and answers to help students test their learning.

A propos du livre

À propos des auteurs

Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Strategic Human Resource Management, Armstrong's Handbook of Reward Management Practice and Armstrong's Handbook of Performance Management and several other titles published by Kogan Page. His books have sold over a million copies and have been translated into twenty-one languages.

Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), the co-founder and a managing partner of E-Reward, one of the UK's first websites dedicated solely to reward management. Prior to this he was an HR director of a publishing company and an independent management consultant. He is based in London, UK.

Tina Stephens is a specialist in employee reward and in management and leadership development. A Chartered Fellow of the Chartered Institute of Personnel and Development her career spans management roles in the private and higher education sectors. She currently works as an independent consultant, writer and broadcaster. She has significant experience in management education and development gained as a tutor, line manager and currently from working with numerous employers as they develop both their management and their organizations.

She has been a tutor for Employee Reward and is Chief Examiner (Employee Reward) for the Chartered Institute of Personnel and Development and a CIPD examiner for Managing for Results. She is the co-author of The Handbook of Management and Leadership and A Handbook of Employee Reward Management and Practice, both published by Kogan Page.

Détails de l'édition

• Éditeur: Kogan Page Ltd
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 0749454172
• ISBN 13: 9780749454173
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 288
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible