The topic of trust has been a much discussed issue since the recent global financial crisis. However, the business world's response has lagged behind, and trust in organizations and corporations remains low. This book helps leaders create a trust-building strategy for a globalized, technology-enabled, diverse, and increasingly skeptical world.Through coaching exercises and interviews with CEOs, combined with academic research, "The Trusted Executive" provides the tools to build trust through three key areas: ability, integrity, and benevolence. It explains how to develop and measure organizational trust, handle trust violations, and manage a constantly changing work environment and diverse workforce. Moving from self to organizational transformation, chapters show leaders how to set their organizations on a path to achieving a better reputation, more sustainable operations, and creating a structure and ethos that supports trustworthy behavior on all levels.
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John Blakey is an executive coach and member of the CEO coaching faculty at Manchester Business School. He is the author of Challenging Coaching (Nicholas Brealey Publishing) and is Board Chair with Vistage, the world's largest CEO membership organization.
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