Strategic Internal Communication: How to Build Employee Engagement and Performance - Couverture souple

Cowan, David

Couverture souple

ISBN 10 : 0749478659 ISBN 13 : 9780749478650

Editeur : Kogan Page, 2019

Synopsis

Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy. Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance.

The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges. It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision.

This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change. It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation.

Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.

A propos du livre

À propos de l'auteur

Dr David Cowan is a visiting scholar in the Communications Department at Boston College, USA. He has worked with a variety of clients, including SABIC, Honeywell Aerospace, SAP, Saudi Aramco, Hewlett-Packard, and has taught the Dialogue Box to over 600 participants in America, Britain, China, Netherlands, India, Saudi Arabia, Singapore and South Korea. He is former Global Head of Internal Communications at ArcelorMittal and has worked at the World Bank and as a finance and technology journalist. He holds degrees from the University of Oxford and the University of St Andrews, where he earned his PhD.

Détails de l'édition

• Éditeur: Kogan Page
• Date d'édition: 2019
• Langue: anglais
• ISBN 10: 0749478659
• ISBN 13: 9780749478650
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 232
• Coordonnées du fabricant: non disponible
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