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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions - Couverture rigide
Synopsis
Many in the course of their jobs have to deal with irate, rude, impatient, emotional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the techniques which will improve the reader's communication skills and help to control anger and stress. The author, who lectures on the subject in the United States, looks at human behaviour patterns and offers advice towards developing the ability to deal effectively with difficult people, be they clients, supervisors, colleagues or subordinates.
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : Fine. N° de réf. du vendeur GOR014323523
Quantité disponible : 1 disponible(s)
Image d'archives
Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR002799812
Quantité disponible : 2 disponible(s)
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.09. N° de réf. du vendeur G0749910194I4N01
Quantité disponible : 1 disponible(s)
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
-, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780749910198
Quantité disponible : 2 disponible(s)
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
- -, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780749910198
Quantité disponible : 2 disponible(s)
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Dealing with Difficult People
Edité par
Little, Brown Book Group Limited, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 39144703-20
Quantité disponible : 1 disponible(s)
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Dealing with Difficult People : Proven Strategies for Handling Stressful Situations and defusing Tensions
Edité par
Judy Piatkus (Publishers) Limited, London, UK, 1995
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Sarah Zaluckyj, KINGTON, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hard Back/Hard Cover. Etat : Fine. Etat de la jaquette : Dustjacket Near Fine. Reprint. 185 pages. Light wear to top edge & corners of dustjacket. Dustjacket, binding & contents very clean indeed. N° de réf. du vendeur 028100
Quantité disponible : 1 disponible(s)
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siuta.
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : madelyns books, Suffolk, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
Etat : Used: Like New. like new condition. . sent next working day from the u/k 1st class 0.0. N° de réf. du vendeur 1124GOVO48M
Quantité disponible : 1 disponible(s)
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DEALING WITH DIFFICULT PEOPLE
Edité par
PIATKUS PUBLISHERS LTD, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Mercado de Libros usados de Benimaclet, Valencia, V, Espagne
Évaluation du vendeur 5 sur 5 étoiles
Tapa dura. Etat : Muy bien. N° de réf. du vendeur 2GG 700 191
Quantité disponible : 1 disponible(s)
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Dealing with Difficult People: Proven Strategies for Handling Stressful Siutations and Defusing Tensions
Edité par
Piatkus Books, 1990
ISBN 10 : 0749910194
ISBN 13 : 9780749910198
Ancien ou d'occasion
Couverture rigide
Vendeur : Book Express (NZ), Shannon, Nouvelle-Zélande
Évaluation du vendeur 4 sur 5 étoiles
Hardcover. Etat : Good. 192 pages. dj chipped & worn, ex-library book, Many in the course of their jobs have to deal with irate, rude, impatient, em otional, persistent and aggressive people. Those who are skilled in dealing with such situations are in great demand, and the aim of this book is to teach the t. N° de réf. du vendeur 5065w
Quantité disponible : 1 disponible(s)