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Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme - Couverture souple

White, Alasdair

 
9780749916756: Continuous Quality Improvement: A Hands-on Guide to Setting Up and Sustaining an Effective Quality Programme

Synopsis

Practical, realistic and effective, Continuous Quality Improvement gives you the tools and techniques to improve your product and service, keep your customers happy, motivate your staff and increase your profits both now and in the future. For more information on Alasdair White please visit www.pm-solutions.com

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À propos de l'auteur

Alasdair White is a consultant specialising in human resource management and organisational development. He is an external tutor on the MBA programme at Henley Management College in the UK and a visiting speaker at the IBM European Training Centre at La Hulpe, Belgium.

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