Articles liés à Profitable Customer Care
Synopsis
Customer care is, at best, mediocre if you have to force people to do it. So this book shows you how to create a system where good customer care is as natural as breathing. More than half the battle is starting with the right sort of staff. This book will help the reader select the right stuff when recruiting. It will also help the reader recognise the no-hopers already with you. This is a training manual for all managers to ensure that customer care works in their departments, by motivating, training and appraising those people responsible for effective customer care. Its main objectives are to enhance a company's reputation and also to increase its profits. With contributions from experts in the Tack Organization this book covers the different aspects of implementing customer care successfully.
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Profitable Customer Care
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. Profitable Customer Care This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780750618823
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Profitable Customer Care
Edité par
Butterworth-Heinemann Ltd, 1994
ISBN 10 : 0750618825
ISBN 13 : 9780750618823
Ancien ou d'occasion
paperback
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. N° de réf. du vendeur rev3752729415
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EUR 2,50
Expédition à EUR 7,06
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Expédition depuis Royaume-Uni vers Etats-Unis
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Profitable Customer Care
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780750618823
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EUR 19,35
Expédition à EUR 8,12
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : 2 disponible(s)