Articles liés à First Line Management: A Practical Approach

First Line Management: A Practical Approach - Couverture souple

Blackman, Carol; Etc.; Rexworthy, Christine; Rothwell, Andrew; Weaver, Margaret

 
9780750627993: First Line Management: A Practical Approach
Couverture souple
ISBN 10 : 0750627999 ISBN 13 : 9780750627993
Editeur : Butterworth-Heinemann Ltd, 1997

Synopsis

A broad-based text for students and managers studying for management qualifications. It is aimed at the lynchpin role of the first-line manager, this being recognized as the key position between the direction the organization is going in, and the employees at operational level who have to deliver or produce services and products. The book considers: managing services and products; recruitment, training and development; budgets and accounts; and customer relationships to the more established repertoire of management styles, organizational behaviour and communications.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Butterworth-Heinemann Ltd
Date d'édition
1997
Langue
anglais
ISBN 10 
0750627999
ISBN 13 
9780750627993
Reliure
Broché
Nombre de pages
320
Coordonnées du fabricant
non disponible
Personne responsable
non disponible