Managing Information highlights the increasing value of information and IT within organizations and shows how organizations use it. It also deals with the crucial relationship between information and personal effectiveness. The use of computer software and communications in a management context are discussed in detail, including how to mould an information system to your needs.
The book explains the basics using real-life examples and brings managers up-to-date with the latest developments in electronic commerce and the Internet.
The book is based on the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at level 4. It is particularly suitable for managers on the Certificate in Management, or Part 1 of the Diploma, especially those accredited by the IM and Edexcel (formerly BTEC).
Managing Information is part of the highly successful series of textbooks for managers which cover the knowledge and understanding required as part of any competency-based management programme. The books cover the three main levels of management: supervisory/first-line management (NVQ level 3), middle management (Certificate/NVQ level 4) and senior management (Diploma/NVQ level 5). Also included are titles which cover management issues in particular sectors, such as schools or the public sector, in more depth.
David Wilson is a writer and Visiting Lecturer in the School of Business at Oxford Brookes University. He has written distance learning workbooks and units in business information systems, quantitative methods and manufacturing management. He has recently worked with the BBC on a 'BBC for Business' training video on the subject of Information Management. He has prepared a Powerpoint Presentation to accompany his own course at Oxford Brookes University. Students or lecturers who wish to use or adapt this presentation can download it from the Heinemann World Web Site.
Covers all the key topics for students studying for a supervisory management and S/NVQ Level 3 award with NEBS Management, Edexcel, ISM or IM.
Essential reading for individuals and organisations seeking to improve their business performance at the first level of management.
Excellent range of learning features, including case studies, activities and feedback, review and discussion questions
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'Managing Information' describes how successful organizations make best use of information and knowledge - the key resources in business. It explains why information technology is essential for the management of business processes, and should be central to any business strategy.
This updated edition provides a compelling rationale for organizations to use appropriate systems, and for individuals to acquire the skills to manage and use the systems. It describes how computer systems continue to evolve to meet business needs, and provides examples and exercises to help readers develop their skills. There is a new emphasis on the Internet - how to use it to keep up to date with the latest business issues, and how teams can communicate and collaborate with intranets.
All of the most common sub-systems are described and explained, including Enterprise Resource Planning (ERP), Business-to-Business (B2B), Business-to-Consumer (B2C), Supply Chain Management (SCM), Customer Relationship Management (CRM) and Enterprise Application Integration (EAI). The latest developments are described, including services available through the Internet from Application Service Providers (ASP), collaborative commerce and Business Process Management (BPM).
There are introductory and more advanced computer exercises to consolidate learning and demonstrate how to acquire, store, organize and present information, using Word, Excel, PowerPoint and Explorer.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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