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Synopsis
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. This new book is a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively, including: guidelines on drug dispensing, commonly asked questions, emergencies (e.g. poisoning, RTAs), and basic first aid. John Corsan runs Vetlink, a company specialising in continuing education courses for the veterinary profession. One of the courses he runs is 'Receptionist 2000'.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Présentation de l'éditeur
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
- ÉditeurButterworth-Heinemann Ltd
- Date d'édition1999
- ISBN 10 0750642254
- ISBN 13 9780750642255
- ReliureBroché
- Langueanglais
- Nombre de pages170
- Coordonnées du fabricantnon disponible
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The Veterinary Receptionist: Essential Skills for Client Care
Edité par
Butterworth-Heinemann, 2001
ISBN 10 : 0750642254
ISBN 13 : 9780750642255
Ancien ou d'occasion
Paperback
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR002258275
Quantité disponible : 2 disponible(s)
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Veterinary Receptionist: Essential Skills for Client Care
Edité par
Butterworth-Heinemann, 2001
ISBN 10 : 0750642254
ISBN 13 : 9780750642255
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.55. N° de réf. du vendeur G0750642254I3N00
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Veterinary Receptionist : Essential Skills for Client Care
Edité par
Elsevier Health Sciences, 2001
ISBN 10 : 0750642254
ISBN 13 : 9780750642255
Ancien ou d'occasion
Couverture souple
Edition originale
Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. 1st. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur GRP94603908
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Veterinary Receptionist : Essential Skills for Client Care
Edité par
Elsevier Health Sciences, 2001
ISBN 10 : 0750642254
ISBN 13 : 9780750642255
Ancien ou d'occasion
Couverture souple
Edition originale
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. 1st. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur GRP14511763
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Veterinary Receptionist: Essential Skills for Client Care
Edité par
Butterworth-Heinemann, 2001
ISBN 10 : 0750642254
ISBN 13 : 9780750642255
Ancien ou d'occasion
Paperback
Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Used; Acceptable. Dispatched, from the UK, within 48 hours of ordering. The book is perfectly readable and fit for use, although it shows signs of previous ownership. The spine is likely creased and the cover scuffed or slightly torn. Textbooks will typically have an amount of underlining and/or highlighting, as well as notes. If this book is over 5 years old, then please expect the pages to be yellowing or to have age spots. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine. N° de réf. du vendeur CHL10360323
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Veterinary Receptionist: Essential Skills for Client Care
Edité par
Butterworth-Heinemann, 2001
ISBN 10 : 0750642254
ISBN 13 : 9780750642255
Ancien ou d'occasion
Paperback
Vendeur : Blindpig Books, Salt lake city, UT, Etats-Unis
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Paperback. Etat : Used - Good. 1. Some wear. Creased covers. Very serviceable copy. N° de réf. du vendeur AUG-01-24-di-8752-TS
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Veterinary Receptionist: Essential Skills for Client Care
Edité par
Butterworth-Heinemann, 2001
ISBN 10 : 0750642254
ISBN 13 : 9780750642255
Ancien ou d'occasion
Paperback
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_332480455
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