Strategic Planning and Performance Measurement: Develop & Measure a Winning Strategy, provides a clear and concise roadmap for designing, implementing and measuring strategy. The focus is on strategic factors, which are defined in a unique way as the criteria on which an organization or business unit has to do well in order to succeed.
For organizations to be successful, they must take a stakeholder perspective of their performance – stakeholders such as customers, suppliers, employees and owners. The book cites many case studies including: 7-Eleven, Roche, K-mart, McDonald’s, Levi Strauss, Accor Hotels, Gallo Wines, Daimler Chrysler, Sears Roebuck, Mont Blanc, Tag Heuer, Lexus, Semco, Bright Horizons, Burns Philp, Scania Trucks and British Airways.
This book provides a quantum leap forward in improving organizational performance. Management practitioners across the globe will find immediate and practical applications of its methods.
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Graham Kenny is CEO of Strategic Factors in Australia, a consultancy specializing in strategic planning and performance measurement. His firm's client base ranges across the private and public sectors, from international corporations to charitable institutions. He has previously held executive positions within organizations across a range of industries. He is a well-known speaker and has published numerous articles in management journals throughout the world. Graham's academic experience has included being Professor of Management at universities in the USA, San Diego State University, and Canada, University of Alberta and University of New Brunswick.
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