Synopsis
Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves. Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field. He examines key client programs, and how to create deeper knowledge-based relationships through these. He discusses in detail the collaborative technologies available today and how they can be used in client relationships, along with managing portfolios of communications channels. He also discusses firm-wide relationship management, leading relationship teams, and value-based pricing for knowledge-based client relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
Ross Dawson
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Autres éditions populaires du même titre
Résultats de recherche pour Developing Knowledge-Based Client Relationships
Image d'archives
Developing Knowledge-Based Client Relationships
Edité par
Taylor & Francis Group, 2005
ISBN 10 : 0750678712
ISBN 13 : 9780750678711
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. 2nd. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur GRP91137447
Acheter D'occasion
EUR 7,72
Frais de port :
Gratuit
Vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Developing Knowledge-Based Client Relationships
Edité par
Taylor & Francis Group, 2005
ISBN 10 : 0750678712
ISBN 13 : 9780750678711
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. 2nd. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur 3437394-6
Acheter D'occasion
EUR 7,72
Frais de port :
Gratuit
Vers Etats-Unis
Quantité disponible : 2 disponible(s)
Image d'archives
Developing Knowledge-Based Client Relationships. (Second Edition)
Edité par
Butterworth-Heinemann, 2005
ISBN 10 : 0750678712
ISBN 13 : 9780750678711
Ancien ou d'occasion
Couverture souple
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. N° de réf. du vendeur 00094932138
Acheter D'occasion
EUR 7,73
Frais de port :
Gratuit
Vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Developing Knowledge-Based Client Relationships. (Second Edition)
Edité par
Routledge, 2005
ISBN 10 : 0750678712
ISBN 13 : 9780750678711
Ancien ou d'occasion
paperback
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_430768736
Acheter D'occasion
EUR 5,89
Frais de port :
EUR 3,25
Vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Developing knowledge-based client relationships
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. Developing knowledge-based client relationships This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780750678711
Acheter D'occasion
EUR 4,17
Frais de port :
EUR 5,65
De Royaume-Uni vers Etats-Unis
Quantité disponible : 2 disponible(s)
Image fournie par le vendeur
Developing Knowledge-Based Client Relationships: Leadership in Professional Services
Edité par
Routledge, 2005
ISBN 10 : 0750678712
ISBN 13 : 9780750678711
Ancien ou d'occasion
Couverture souple
Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers. N° de réf. du vendeur wbs7815588078
Acheter D'occasion
EUR 1,70
Frais de port :
EUR 8,27
De Royaume-Uni vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Developing knowledge-based client relationships: Leadership in Professional Services
Vendeur : Bahamut Media, Reading, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780750678711
Acheter D'occasion
EUR 4,03
Frais de port :
EUR 7,90
De Royaume-Uni vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Developing Knowledge-Based Client Relationships. (Second Edition)
Edité par
Routledge, 2005
ISBN 10 : 0750678712
ISBN 13 : 9780750678711
Ancien ou d'occasion
paperback
Vendeur : HPB-Ruby, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_452482096
Acheter D'occasion
EUR 8,92
Frais de port :
EUR 3,25
Vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Developing Knowledge-Based Client Relationships
Edité par
Taylor & Francis Group, 2005
ISBN 10 : 0750678712
ISBN 13 : 9780750678711
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. 2nd. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 15879028-20
Acheter D'occasion
EUR 5,37
Frais de port :
EUR 9,05
De Royaume-Uni vers Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
DEVELOPING KNOWLEDGE BASED CLIENT RELATIONSHIPS 2ED (PB 2005)
Vendeur : Basi6 International, Irving, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. N° de réf. du vendeur ABEOCT25-312134
Acheter neuf
EUR 38,10
Frais de port :
Gratuit
Vers Etats-Unis
Quantité disponible : 8 disponible(s)