Customer Is King: How to Exceed Their Expectations - Couverture souple

Craven, Robert

 
9780753509685: Customer Is King: How to Exceed Their Expectations

Synopsis

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.
Practical and packed full of easy-to-understand advice, you'll find:
* checklists and worksheets
* case studies of real businesses
* frequently asked questions

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Mentor and consultant Robert Craven has worked on the Marketing Council's Grow with Marketing' programme to develop materials for business advisers and their clients. His booki Kick-Start Your Business is aslo published by Virgin.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Autres éditions populaires du même titre

9780753506882: Customer Is King: How to Exceed Their Expectations

Edition présentée

ISBN 10 :  0753506882 ISBN 13 :  9780753506882
Editeur : Virgin Books, 2002
Couverture souple