This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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Destinations, frais et délaisVendeur : a2zbooks, Burgin, KY, Etats-Unis
Softcover. Etat : As New. All pages clean. Never used. Quantity Available: 1. ISBN: 0760070016. ISBN/EAN: 9780760070017. Pictures of this item not already displayed here available upon request. Inventory No: 1560721517. N° de réf. du vendeur 1560721517
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