Articles liés à Continous Quality Improvement in Health Care: Theory,...

Continous Quality Improvement in Health Care: Theory, Implementations, And Applications - Couverture rigide

McLaughlin, Curtis P.; Kaluzny, Arnold D.

 
9780763727123: Continous Quality Improvement in Health Care: Theory, Implementations, And Applications

Synopsis

Through a unique interdisciplinary perspective on quality management in heath care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations. Updated material includes a new focus on reducing medical errors, the introduction of CPOE, Baldridge Award criteria, and seven new case studies.

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