Articles liés à Performance and Productivity in Public and Nonprofit...

Performance and Productivity in Public and Nonprofit Organizations - Couverture souple

Berman, Evan

 
9780765616081: Performance and Productivity in Public and Nonprofit Organizations
Couverture souple
ISBN 10 : 0765616084 ISBN 13 : 9780765616081
Editeur : Routledge, 2006

Synopsis

The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond to these challenges. The book's comprehensive coverage includes: rationale for productivity and performance improvement; evolution of productivity improvement; the quality paradigm; customer service; information technology; traditional approaches to productivity improvement; re-engineering and restructuring; partnering and privatization; psychological contracts; and community based strategies. In addition to updating the examples of the first edition, this new edition also highlights the growing use of enterprise funds, partnership models of privatization, and web-based service delivery. Each chapter concludes with a useful summary and all-new application exercises.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Berman, Evan M.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Routledge
Date d'édition
2006
Langue
anglais
ISBN 10 
0765616084
ISBN 13 
9780765616081
Reliure
Broché
Numéro d'édition
2
Nombre de pages
240
Coordonnées du fabricant
non disponible
Personne responsable
non disponible