Municipal Benchmarks: Assessing Local Performance and Establishing Community Standards - Couverture rigide

Ammons, David

Couverture rigide

ISBN 10 : 0765626608 ISBN 13 : 9780765626608

Editeur : Routledge, 2012

Synopsis

Completely updated with new listings and statistics throughout, this comprehensive resource goes beyond the current literature on local government performance measurement and provides benchmarks on more than 40 key topics against which performance can be assessed in all areas of operation.

"Ammons has assembled a remarkable volume of benchmark data for a comprehensive range of municipal government services. Municipal Benchmarks will be of considerable help for municipalities in laying the groundwork for an accountable government." - Harry Hatry, The Urban Institute

"I am delighted to see that ideas for advancing our industry are alive and thriving. Ammons's collection does an incredible service to every municipal manager in the country, and perhaps the world. These benchmarks clearly set standardized ways of looking at measuring the performance of municipal service delivery." - Ted Gaebler, City Manager, Rancho Cordoba, CA (co-author of Reinventing Government)

A propos du livre

À propos de l?auteur

David Ammons

Détails de l'édition

• Éditeur: Routledge
• Date d'édition: 2012
• Langue: anglais
• ISBN 10: 0765626608
• ISBN 13: 9780765626608
• Reliure: Relié
• Numéro d'édition: 3
• Nombre de pages: 536
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible