Hotel/Motel Operations: An Overview - Couverture souple

Weissinger, Suzanne

Couverture souple

ISBN 10 : 0766812146 ISBN 13 : 9780766812147

Editeur : Delmar Cengage Learning, 2000

Synopsis

Hotel-Motel Operations-An Overview helps readers in the travel and tourism industries understand the organizational and operational aspects of lodgings. It covers each department of a property and its organization and responsibilities, the methods of marketing a property, and legal requirements faced by properties. Emphasis has been placed on amenities, providing service to business travelers, and security issues. The book covers both small and large property operations so the skills and knowledge gained through reading can be applied anywhere. The final chapter gives up-to-date references used in the industry and by individual travelers, and listed are Web sites that feature hotel choices and e-mail addresses for major chains.

Détails de l'édition

• Éditeur: Delmar Cengage Learning
• Date d'édition: 2000
• Langue: anglais
• ISBN 10: 0766812146
• ISBN 13: 9780766812147
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 216
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible