The Three Pillars of Public Management: Secrets of Sustained Success - Couverture souple

Ingstrup, Ole; Crookall, Paul

Couverture souple

ISBN 10 : 0773520619 ISBN 13 : 9780773520615

Editeur : McGill-Queen's University Press, 2000

Synopsis

Proving that public service excellence is not an oxymoron but an achievable reality, The Three Pillars of Public Management provides a framework, based on the experiences of senior managers and a survey of top-performing public service organizations around the world, for building and sustaining effective public service organizations. The authors find that success in serving the public rests on three pillars: the aim, or mission, of the organization; the character of the people and the institution; and the tools available to achieve the aim. The Three Pillars of Public Management is an important resource for practitioners at all levels of the public service, from central agencies and top national departments to regional, state, or provincial governments and municipalities. With an easy-to-read style, inspiring examples, and a checklist of questions at the end of each chapter the book is a valuable tool for improving the public sector workplace and helping public servants make a difference.

Détails de l'édition

• Éditeur: McGill-Queen's University Press
• Date d'édition: 2000
• Langue: anglais
• ISBN 10: 0773520619
• ISBN 13: 9780773520615
• Reliure: Broché
• Nombre de pages: 232
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible