Stop, Ask, and Listen: How to Welcome Your Customers and Increase Your Sales - Couverture souple

Robertson, Kelley

Couverture souple

ISBN 10 : 0773762515 ISBN 13 : 9780773762510

Editeur : Stoddart Publishing,Canada, 2002

Synopsis

Book by Robertson Kelley

A propos du livre

Quatrième de couverture

"This book gives every sales professional, in any market, a step–by–step process to make more sales, faster and easier than ever before. Worth its weight in gold!"

Brian Tracy, President, Brian Tracy International, and Author of Advanced Selling Strategies

 

Does the sheer thought of selling make you nervous and uncomfortable?

Do you find it difficult to overcome price objections?

Do you wish you could close more sales with less effort?

You are not alone. Most people are not natural–born sales professionals. Making a sales call stresses us out. Meeting our sales targets month after month is difficult and frustrating. We make a living but we know we could do better, close more sales, and earn more money.

Selling does not have to be difficult.

Now you can quickly and easily learn the techniques used by top retail sales people. They are deceptively simple, yet extremely effective. What s more, they can be used by sales professionals in any business to improve their results.

Stop, Ask & Listen: Proven Sales Techniques to Turn Browsers Into Buyers will show you:

• The 11 most common mistakes sales people make and how to avoid them.
• How to create a connection with your potential customer quickly and easily.
• The 33 questions that will gain your prospect s trust.
• How to deliver an engaging and captivating sales presentation.
• A four–step process to overcome virtually any objection.
• Lots of examples, sample scripts, and action plans you can use to apply the concepts in the book, no matter what you sell.

Whether you are new to selling, an experienced veteran, or a sales manager training, supervising, and coaching a team, you will learn valuable strategies that will help you increase your sales and earn more money.

Biographie de l'auteur

Kelley Robertson, President of The Robertson Training Group, has been helping people improve their skills for almost fifteen years. He began by training employees, managers and owner/operators in the hospitality industry, and then became Manager of Retail Training for Sony of Canada. Since 1995, he has conducted hundreds of training workshops and helped thousands of professionals improve their sales results.

His growing client list includes the Canadian Franchise Association, Crabtree & Evelyn, Delta Hotels, Fern Resort, Hillebrand Estates Winery, Home Hardware, Rogers AT&T Wireless, Rogers Video, Sony of Canada, and Staples/Business Depot.

Kelley Robertson′s articles are frequently published in a variety of online and print magazines and newsletter, such as, Selling Power, Training, Sales & Marketing, Sales Promotion, Canadian Business Franchise, Small Business Canada, Creative Training Techniques, and Executive Sales Briefing. His column appears regularly in Canadian Vending magazine, and his weekly newsletter, The 59–Second Tip, provides insight on a wide variety of business skills.

Kelley Robertson can be reached at kelley@robertsontraininggroup.com.

Détails de l'édition

• Éditeur: Stoddart Publishing,Canada
• Date d'édition: 2002
• Langue: anglais
• ISBN 10: 0773762515
• ISBN 13: 9780773762510
• Reliure: Broché
• Numéro d'édition: 1
• Nombre de pages: 176
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible