Customer Service and the Telephone - Couverture souple

Becker, Dennis; Becker, Paula

Couverture souple

ISBN 10 : 0786302240 ISBN 13 : 9780786302246

Editeur : Irwin Professional Publishing, 1994

Synopsis

The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.

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À propos de l'auteur

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Détails de l'édition

• Éditeur: Irwin Professional Publishing
• Date d'édition: 1994
• Langue: anglais
• ISBN 10: 0786302240
• ISBN 13: 9780786302246
• Reliure: Broché
• Nombre de pages: 100
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible