This work aims to show readers how to plan and implement a competitive and successful quality programme for their business, based on the author's "quality first" technique. It shows how to improve customer satisfaction, market share and profitability, and develop a customized quality approach.
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Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
paperback. Etat : Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Aged book. Tanned pages and age spots, however, this will not interfere with reading. N° de réf. du vendeur CHL10872495
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