Total Quality Management in Healthcare: Implementation Strategies for Optimum Results - Couverture rigide

Stamatis, D. H.

9780786309801: Total Quality Management in Healthcare: Implementation Strategies for Optimum Results

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ISBN 10 : 0786309806 ISBN 13 : 9780786309801

Editeur : Irwin Professional Publishing, 1996

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This text explains the need for quality in healthcare, and defines quality from the healthcare professional's perspective. It provides guidance on appropriate strategies and implementation techniques, and includes a detailed discussion of ISO 9000 in healthcare. The impact of customer satisfaction is illustrated, and strategies are provided for a marketing approach to TQM in healthcare.

Les informations fournies dans la section � Synopsis � peuvent faire r�f�rence � une autre �dition de ce titre.

�diteur: Irwin Professional Publishing
Date d'�dition: 1996
Langue: anglais
ISBN 10: 0786309806
ISBN 13: 9780786309801
Reliure: Reli�
Nombre de pages: 368
Coordonn�es du fabricant: non disponible
Personne responsable: non disponible

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Total Quality Management in Healthcare: Implementation Strategies for Optimum Results (HFMA HEALTHCARE FINANCIAL MANAGEMENT SERIES)

D. H. Stamatis

Edit� par Irwin Professional Pub, 1996

ISBN 10 : 0786309806 ISBN 13 : 9780786309801

Ancien ou d'occasion Couverture rigide

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Hardcover. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 1.4. N� de r�f. du vendeur G0786309806I2N00

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Total Quality Management in Healthcare: Implementation Strategies for Optimum Results (HFMA HEALTHCARE FINANCIAL MANAGEMENT SERIES)

Stamatis, D. H.

Edit� par Irwin Professional Pub, 1996

ISBN 10 : 0786309806 ISBN 13 : 9780786309801

Ancien ou d'occasion Couverture rigide

Vendeur : Zoom Books East, Glendale Heights, IL, Etats-Unis

�valuation du vendeur 5 sur 5 �toiles

Etat : good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. N� de r�f. du vendeur ZEV.0786309806.G

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