High-Impact Consulting: How Clients and Consultants Can Leverage Rapid Results into Long-Term Gains - Couverture rigide

Schaffer, Robert H.

Couverture rigide

ISBN 10 : 0787903418 ISBN 13 : 9780787903411

Editeur : Jossey-Bass Inc.,U.S., 1997

Synopsis

The core idea of the book is that most consulting work is not effective because it emphasizes processes and deliverables rather than business results. Further, most consulting projects are too ambitious and long-term in definition, making it difficult for the organization to see and feel positive results and have the stamina to go on. To make matters more difficult, most clients collude with the consultants in this situation by placing all their trust in the consultant and not taking responsibility for results. In effect, management consultants and their clients are engaging on long-term co-dependent relationships that mostly benefit the consultants. By contrast, Schaffer argues for an approach to consulting that is focused on results, broken into shorter-term pieces, and is driven by both the client and the consultant. This book presents both a critique of current consulting practice and, more important, a detailed approach to results-based consulting projects. The book addresses project design, client/consultant relationships, and methods for achieving small wins that maintain motivation and keep the company moving ahead.

A propos du livre

Quatrième de couverture

Even though corporate clients continue to spend millions of dollars on consultant–based solutions, the success rate of these high–priced remedies is far from what it should be. No matter how wise and creative the input of a consultant, says Robert H. Schaffer, it will pay off only if the client does what is necessary to benefit from the advice. But often there′s a big "implementation gap" between what client′s must do to make a project succeed and what they are actually able and willing to do.
In this new and revised edition of the landmark book High–Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting." Drawing on his own work with companies Motorola, Rio Tinto, IBM, General Reinsurance Corporation, The World Bank, and other successful organizations Schaffer offers a field–tested approach to working with consultants that has proven to get results. He identifies the key elements of an effective project design¾particularly that project objectives are defined in terms of client results rather than just consultant deliverables. The process enables clients to be certain that the work is carried out in ways that ensure success.
The author explains the importance of accomplishing results quickly and then using these "rapid–cycle wins" as vehicles for sharpening management skills, strengthening work disciplines, and introducing new technology. In addition he tells managers and consultants how they can build on these early successes and tackle larger accomplishments and organization wide improvements.
This thoroughly updated edition features valuable new insights and illustrative cases. It also includes a wealth of practical new tools that make the book a user–friendly, quick reference for both client managers and their consultants.

Présentation de l'éditeur

In this new and revised edition of the landmark book High–Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting." Drawing on his own work with companies–– Motorola, Rio Tinto, IBM, General Reinsurance Corporation, The World Bank, and other successful organizations–– Schaffer offers a field–tested approach to working with consultants that has proven to get results. He identifies the key elements of an effective project design?particularly that project objectives are defined in terms of client results rather than just consultant deliverables. The process enables clients to be certain that the work is carried out in ways that ensure success.

Détails de l'édition

• Éditeur: Jossey-Bass Inc.,U.S.
• Date d'édition: 1997
• Langue: anglais
• ISBN 10: 0787903418
• ISBN 13: 9780787903411
• Reliure: Relié
• Nombre de pages: 300
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible