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Why Didn't You Say That in the First Place? How to Be Understood at Work - Couverture souple

Heyman, Richard

 
9780787903442: Why Didn't You Say That in the First Place? How to Be Understood at Work
Couverture souple
ISBN 10 : 0787903442 ISBN 13 : 9780787903442
Editeur : Jossey-Bass, 1997

Synopsis

Ever get the feeling that your coworkers don't understand you?
Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way.

You'll discover:
* Why nobody understands you
* Why misunderstanding is normal
* The power of strategic talk
* Communicating when understanding is critical
It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

RICHARD HEYMAN is a specialist in the use of language in everyday life, a professor at the University of Calgary, and president of Richard Heyman Associates, a business communications consulting company. He lives in Calgary, Canada.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Jossey-Bass
Date d'édition
1997
Langue
anglais
ISBN 10 
0787903442
ISBN 13 
9780787903442
Reliure
Broché
Nombre de pages
212
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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