Why Didn't You Say That in the First Place? How to Be Understood at Work - Couverture souple

Heyman, Richard

 
9780787903442: Why Didn't You Say That in the First Place? How to Be Understood at Work
Couverture souple
ISBN 10 : 0787903442 ISBN 13 : 9780787903442
Editeur : Jossey-Bass, 1997

Synopsis

Ever get the feeling that your coworkers don't understand you?
Misunderstanding through poor communication is rampant in theworkplace, yet most workers just shrug their shoulders and acceptmisunderstanding as a fact of life. In Why Didn't You Say thatin the First Place?, the author offers a path to clearcommunication by demonstrating how we can always reach full mutualunderstanding with others by using the power of plain talk in asystematic way.

You'll discover:
* Why nobody understands you
* Why misunderstanding is normal
* The power of strategic talk
* Communicating when understanding is critical
It is full of anecdotes, illustrations, sample conversations, andchecklists to show readers how misunderstandings can be preventedin everyday settings.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

RICHARD HEYMAN is a specialist in the use of language in everyday life, a professor at the University of Calgary, and president of Richard Heyman Associates, a business communications consulting company. He lives in Calgary, Canada.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Jossey-Bass
Date d'édition
1997
Langue
anglais
ISBN 10 
0787903442
ISBN 13 
9780787903442
Reliure
Broché
Nombre de pages
212
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9781555426538: Why Didn't You Say That in the First Place?: How to Be Understood at Work

Edition présentée

ISBN 10 :  1555426530 ISBN 13 :  9781555426538
Editeur : Jossey-Bass Inc.,U.S., 1994
Couverture rigide